Adobe could not open not supported file type

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    Acrobat Reader DC cannot open because it is not a supported file type

    /t5/acrobat-discussions/acrobat-reader-dc-cannot-open-because-it-is-not-a-supported-file-type/td-p/10429075 Mar 16, 2019 Mar 16, 2019

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    I am running Windows 10 and Acrobat Reader DC, latest versions.

    I frequently convert documents to pdf by using Microsoft print to PDF.

    There are times where Acrobat Reader DC cannot open the document and states

    "Adobe Acrobat Reader could not open xxxxx.pdf because it is either not a supported file type or because the file has been damaged.

    

    I don't know what I'm doing wrong. The error keep occurring and I am losing documents.

    Can anyone assist?

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    1 Correct answer

    LEGEND , Mar 16, 2019 Mar 16, 2019 Test Screen Name • LEGEND , Mar 16, 2019 Mar 16, 2019

    Well, you aren't using Acrobat or any other Adobe software to make the file, so you aren't in the right place, but let's see if we can suggest anything anyway.

    Here's a couple of things to try.

    1. Starting with that same original recipe file, make TWO PDF files (with different names). Reboot. Make TWO MORE files with another two different names. You should have four files. Do they all show the same problem? None? Or just some? The answer doesn't solve it, but it's useful info.

    2. Please check the s

    1 1 Upvote 5 Replies 5

    /t5/acrobat-discussions/acrobat-reader-dc-cannot-open-because-it-is-not-a-supported-file-type/m-p/10429076#M138809 Mar 16, 2019 Mar 16, 2019

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    Well, you aren't using Acrobat or any other Adobe software to make the file, so you aren't in the right place, but let's see if we can suggest anything anyway.

    Here's a couple of things to try.

    1. Starting with that same original recipe file, make TWO PDF files (with different names). Reboot. Make TWO MORE files with another two different names. You should have four files. Do they all show the same problem? None? Or just some? The answer doesn't solve it, but it's useful info.

    2. Please check the size of a bad file (PDF). What is it? If it isn't zero, please do step 3.

    3. Please open a PDF in Notepad, or Word (File > Open). Look at the FIRST FIVE LINES and copy/paste them here unedited.